Groupon complaint: Purchased groupons NOT showing on web or APP

Name: Purchased groupons NOT showing on web or APP
Item: Groupon
Author: Diana

Open 30 Jul 2021 281 views Deals / Vouchers / Discount Online Services

Filed 30 Jul 2021 by Diana

Two times in past 3 months my purchased Groupon vouchers did NOT show in my acct on App, website, under my account on sites too!?!

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Case details

Status: Open
Company: Groupon
Filed: 30 Jul 2021
Desired resolution: There is no proof that I purchased one when it’s not on app or site. I have to “chat” with c service s third time??? Groupon needs a better tracking. It appears on CHATS that mine can’t be “found”. So I pay for Groupon immediately THEN I can’t prove it to the business!?!! This is lame!!! Will put out my frustration on Twitter and Facebook ASAP
Problem: Purchased vouchers missing from account
About: deal vouchers

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