Groupon complaint: Can’t use vouchers

Name: Can’t use vouchers
Item: Groupon
Author: Jill

Open 6 Oct 2021 237 views Deals / Vouchers / Discount Online Services

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Filed 6 Oct 2021 by Jill

I bought a Groupon offer for 5 Odeon tickets as a birthday gift for my husband. The vouchers were not sent as requested on the requested date 17 September. We have tried to book tickets since but they no longer work.

Groupon complaint: Can’t use vouchers — Photo Jill uploaded with this complaint

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Case details

Status: Open
Company: Groupon
Filed: 6 Oct 2021
Desired resolution: Please can you extend the dates of the tickets or can l have a refund?
Problem: Vouchers not sent on time, now unusable
About: cinema ticket vouchers

Progress

Filed
Company notified
Company replied
Resolved

6 Oct 2021 Complaint filed and published
6 Oct 2021 Message from Bizzy: we notified Groupon about this complaint.

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