Group Solar USA complaint: Solar service

Name: Solar service
Item: Group Solar USA
Author: Marcia Young

Open 14 Nov 2018 1,259 views Energy Companies

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Filed 14 Nov 2018 by Marcia Young

I signed up with group solar USA since 1.28.2018 for solar service and to date I’m not receiving service. They had said 3 months and it’s now the 11th month and still no service. I’m currently paying for the panels. Group Solar company is saying it’s Con Ed whose delaying. As of the status is the same.. nothing resolved between group solar and con ed and I’m stuck without service but paying for panels. It’s frustrating seems stressful add in constantly trying to find out the status but none of the companies are contacting me

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Case details

Status: Open
Company: Group Solar USA
Filed: 14 Nov 2018
Desired resolution: I would like to receive the service I\'m paying for and also be reimbursed for some of the cost for this aggravation and lack of proper customer service.

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Filed
Company notified
Company replied
Resolved

14 Nov 2018 Complaint filed and published
14 Nov 2018 Message from Bizzy: we notified Group Solar USA about this complaint.

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