Green Dot Bank complaint: They have my acct blocked

Name: They have my acct blocked
Item: Green Dot Bank
Rating: 1
Author: Cheryl

Open 7 Nov 2020 232 views Banks

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Filed 7 Nov 2020 by Cheryl

I have over 1,000 in the acct. I have submitted all my documents and my acct is still blocked. I have asked to speak with a supervisor and still they have not returned my call. My acct has been blocked for a month. My boyfriend is in the army and he helps me with a few dollars..and green dot. Will not unblock my acct. Nor will they send the money back to the army.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 7 Nov 2020
Rating: 1/5
Desired resolution: Issue the money back to me or return the money back to the army. Email [email protected] or [email protected]
Problem: Account blocked for a month, funds inaccessible
About: bank account
At stake: $1,000
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

7 Nov 2020 Complaint filed and published
7 Nov 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

See all 1,693 Green Dot Bank complaints

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