Green Dot Bank complaint: Suspended Account

Name: Suspended Account
Item: Green Dot Bank
Rating: 1
Author: WildOrchid96

Open 24 Jun 2020 194 views Banks

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Filed 24 Jun 2020 by WildOrchid96

I received Pandemic Unemployment Assistances because my sons school closed. On June 23, 2020 they froze my account “after“ i received my deposit and my child support payment. All of my money i use on rent and necessities is not unavailable to me.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 24 Jun 2020
Rating: 1/5
Desired resolution: I’ve called and they won’t let me get through to an agent. I’ve sent messages via email and Facebook. There’s no one i can talk to and when i do contact someone on the phone under my previous credentials I’m told the department of unemployment is the one that froze my accounts which is not true I’ve gotten through to them multiple times.
Problem: Account frozen after benefit deposits
About: prepaid bank account

Progress

Filed
Company notified
Company replied
Resolved

24 Jun 2020 Complaint filed and published
24 Jun 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

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