Complaint: Restriction on my account

on 29 November 2020 about Green Dot Bank in category Banks

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My complaint:

Greendot placed a restriction on my account claiming suspicious activity. They requested an upload of my identification card to remove the restriction. I have submitted my identification and Greendot has failed to respond or assist to remove the restriction. Customer service and Greendot chat are of no assistance. I have submitted my id several times and still there is no response. I want access to MY MONEY and greendot is not assissting.

0 0 vote
Justified complaint?

Suggested solution:

Remove the restriction on my account. I want MY MONEY!

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