Green Dot Bank complaint: Replacement card

Name: Replacement card
Item: Green Dot Bank
Author: Laurie

Open 16 Feb 2021 186 views Banks

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Filed 16 Feb 2021 by Laurie

Never received my advance refund card. Ordered new card and paid extra for expedited shipping. Contacted useless customer service both online and by phone. Green Dot has basically stolen MY money. The fake temp card is unusable and a scam. Completely useless customer service. I’ve filed complaints with BBB and the Federal Reserve.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 16 Feb 2021
Desired resolution: Allow me to transfer MY MONEY to a real account. Get real customer services. Be shut down for fraud and theft of money from numerous accounts.
Problem: Card never received, funds inaccessible
About: refund card

Progress

Filed
Company notified
Company replied
Resolved

16 Feb 2021 Complaint filed and published
16 Feb 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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