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Green Dot Bank complaint: Refusal to send new card

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Filed 30 Nov 2020 by t

Greendot refused to send new card to me after filing a dispute on a charge. The charge was proven false. This put a freeze on my account. I was not able to pay my bills, causing NSF fee’s to be assessed on my CC’s and Car payment. Each time I called, the timeline to get a new card, got pushed back a week to two weeks. Meanwhile my Credit score took a hit, due to not being able to pay my bills.
My family missed thanksgiving due to not able to access the card, but meanwhile they are charging me the monthly fee and my direct deposit is being credited to my account.

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