Green Dot Bank complaint: No bank card for 35 days.

Name: No bank card for 35 days.
Item: Green Dot Bank
Rating: 1
Author: Linda

Open 27 Sep 2023 127 views Banks

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Filed 27 Sep 2023 by Linda

I’ve been waiting for a replacement card for 35 days. My social security was deposited into this account and I can’t pay my bills. I’ve called 26 times and have been told it’s on the way. I’ve even been given a fake tracking number. You can’t even be transferred to someone in the United States. All I get are lies. I want my money.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 27 Sep 2023
Rating: 1/5
Desired resolution: Send me a new card. I've had this account for over 10 years
Problem: Replacement card not arrived after 35 days
About: replacement debit card
Dealing with it for: 5 weeks

Progress

Filed
Company notified
Company replied
Resolved

27 Sep 2023 Complaint filed and published
27 Sep 2023 Message from Bizzy: we notified Green Dot Bank about this complaint.

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