Green Dot Bank complaint: Never repaid money
Filed 11 Mar 2023 by Jason
Apple Cash had sent $200 into my Bank of America account but it sent it to the wrong canceled debit card. Bank of America had given a new digital card in the meantime while the new debit card was to be delivered.
Apple Cash wallet had made a mistake by sending the funds to the canceled stolen card. We called customer service to help and they sent us to the Green Dot Bank which managed the accounts for Apple Cash.
Come to find out, Green Dot Bank has the worst customer service! She did not even care about the dispute we had with them and said to wait for the 10 business days for their email regarding the case. When we received the email it denied our request to return our $200 from them.
They owe us money and they won’t pay!!
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