Complaint: Needing a refund..

on 22 October 2020 about Green Dot Bank in category Banks

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My complaint:

Can’t talk to anyone becus of all automation..but I have 2 transactions that need to b refunded..I made a purchase online and it said there was a error, so I redid it thinking it was my fault..the 2nd one said error also..I called to find out why..and access corrections doesn’t take green they said it never posted..which means I’m owed the refund..

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Justified complaint?

Suggested solution:

You should check on my account and see that the money hasn't been used..and I should b refunded asap.

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