Filed 24 Jun 2021 by Bruce
Here’s the latest on my Greendot complaint:
The company called me today and they told me that my Dupont pension direct deposit does not count because it’s listed as UNKNOWN in their system, and that I need to contact the Hartford insurance company, administrator of the plan, and somehow get it reclassified…they would not take my word for it…
The second issue was I needed 2 direct deposits within 35 days, and I got one on May 4th and June 7th, but because they start the cycle of 35 days on the 1st of the month, and not the 4th, and because some months have 5 weeks, I fall outside of the 35 days window…
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