Green Dot Bank complaint: Missing funds

Complaint from Rebecca Jackson reported on 06 May 2020 about Green Dot Bank

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I did a $1205.00 money transfer to my PayPal account and when I noticed it was going to take 5 days I disputed the transaction because they dont offer a stop payment option. That’s been a week ago and now green dot is saying the dispute has been declined however my money has never showed back up in either account. I called customer service multiple times to only get an automated system with no option to speak to a live person. I’ve tried every way to contact greendot but no response so far. I want my money back.

Suggested solution:

Find my 1205.00 and return it to one of my accounts preferably my greendot account. They have declined the despute so theres no legal reason why my money is missing.

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