Green Dot Bank complaint: Ignoring costumers.Incompetence

Name: Ignoring costumers.Incompetence
Item: Green Dot Bank
Author: Allan

Open 11 Jan 2021 145 views Banks

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Filed 11 Jan 2021 by Allan

Green dot sent me a replacement card,I tried to register it for three days in a row and can’t..It’s always tech problems ,called them and waited for two hours,no avail..They don’t respond to my emails.They also promised to refund my money if a dispute case is not solved after ten days on filling it. It’s already 14 days since.Very incompetent service.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 11 Jan 2021
Desired resolution: Register my card,refund my money,answer emails and phone calls
Problem: Card registration fails, dispute refund overdue
About: replacement debit card
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

11 Jan 2021 Complaint filed and published
11 Jan 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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