Complaint: Ignoring costumers.Incompetence

on 11 January 2021 about Green Dot Bank in category Banks

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My complaint:

Green dot sent me a replacement card,I tried to register it for three days in a row and can’t..It’s always tech problems ,called them and waited for two hours,no avail..They don’t respond to my emails.They also promised to refund my money if a dispute case is not solved after ten days on filling it. It’s already 14 days since.Very incompetent service.

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Justified complaint?

Suggested solution:

Register my card,refund my money,answer emails and phone calls

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