My complaint:
I disputed a couple transactions on September 23 2020. The rep told me my account was locked until green dot resolved my issue. I call back talk to a diff rep at green dot they said somebody was trying to take 1k outta my account that wasn’t me, to my understanding my account was froze. I Kno how much I had it was 1,887 dollars plus a refund of 55.00 and 69.00 putting my account to 2,011 and change. Plz send my money in a check or on a card. Someone changed my phone number and email. Surely y’all can see how long I’ve had this account. I believe my account number is 396804085457. I’ve waited passionately almost a month, I need and want my money!!! I DNT want to get a lawyer but I will if needed. I’ve lost alot where I can’t access my cash.
Suggested solution:
Send my money on a card or send it to me in a check. My address is 2611 pine ridge road Winchester kentucky 40391.