Green Dot Bank complaint: HORRIBLE CUSTOMER SERVICE AND SYSTEM

Name: HORRIBLE CUSTOMER SERVICE AND SYSTEM
Item: Green Dot Bank
Author: Savannah

Open 6 Jan 2021 173 views Banks

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Filed 6 Jan 2021 by Savannah

I got my Stimulus money deposited into my green dot account that I no longer have the card too and I cannot remember my user id or password. All I have is the routing and account number . I cannot get a hold of anyone to help me .

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Case details

Status: Open
Company: Green Dot Bank
Filed: 6 Jan 2021
Desired resolution: Get live help and different method of requesting user id and password
Problem: Cannot access account holding stimulus deposit
About: online banking login

Progress

Filed
Company notified
Company replied
Resolved

6 Jan 2021 Complaint filed and published
6 Jan 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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