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Green Dot Bank complaint: holding funds committtiting emotional stress damagea

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Filed 20 Jun 2021 by deanglea

i have had my card for over a year maybe 2 i received my stimulus with no problems so i was comfortable with getting my tax the same .so when i tried to retrieve my funds they blocked my card and ask for id .i then uploaded 2 forms of id and still had problems i called customer service 3days in a row to be hung up on laughed at at and was told to contact dispute department i did that, i then asked to speak with a superviser ,the young lady told me she did not have one i was hung up on numerous times. i called back same thing happened again called 1866-652-4611 ext 2402 the lady said she didnt have supperviser and i was hung up on i then called back and was placed on hold for 30-45 min i sill have not spoken with anyone i am unable to pay rent or buy diapers it has made me sick physically and emotionally stressing

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1 comment

  1. Marshall Warfield

    Same exact thing with me. I have been waiting for my account to be unlocked since April 28th. Still in dispute with them. Good luck

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