Green Dot Bank complaint: Greendot’s Ridiculous Overdraft Policy

Name: Greendot's Ridiculous Overdraft Policy
Item: Green Dot Bank
Author: Bruce

Open 21 Jun 2021 318 views Banks

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Filed 21 Jun 2021 by Bruce

Greendot has a overdraft policy, Basic, Premium 100, and Premium 200.

I have had two direct deposis to my Greendot account for years totaling $2700 monthly.

One check is Social Security, and the other is my company pension.

I was placed on Premium 200 at first, but they took it away because they say my pension is Unknown, and does not count towards the two direct deposits needed for the tier. Now I’m in basic.,.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 21 Jun 2021
Desired resolution: Greendot needs to understand that the pension should not be characterized as unknown, but Payroll.... I have tried to contact them but get nowhere.
Problem: Pension not counted for overdraft tier
About: overdraft protection tier