Complaint: havent recieved bank card in ove4re 2 mo annd 6 charges

on 08 September 2020 about Green Dot Bank in category Banks

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My complaint:

i had my tax refund deposited on to a green dot card and have been trying to get the permanent card sent to me for over 2 months they have charged me 6 times for expedited card services they have said its a computer glitch they hang u0p when i call they say supervisors will call they never do. they put me on permanent hold

0 0 vote
Justified complaint?

Suggested solution:

transfer my money from that account to the account i have a card with asap

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