Complaint: Greendot denied my claim of unauthorized charges on my account

on 25 May 2020 about Green Dot Bank in category Banks

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I had some unauthorized charges on my account, I have been a victim of fraud. Its so weird because I noticed a few different charges on my statement from stores that I’ve never shopped at or even been to before. i filed a dispute and explained the situation and within 6 hours they sent me an email saying the are denying my dispute and closing my claim. so basically I loose over 7 hundred dollars of my own money due to some criminals crime actions.

0 0 votes
Justified complaint?

Suggested solution:

I would like an actual investigation to take place, and I would like all my money put directly put back into my account along with a new card sent to me, and not to charge the 5 dollar replacement card fee, how they took from my account .

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Chelsey Ilene Lambird
Chelsey Ilene Lambird (@guest_2472)
11 months ago

We had 8000 stolen from us and were denied. Funny it was all apple pay and green dot runs apple pay. I’m hiring a lawyer

Siera forbes
Siera forbes (@guest_4280)
13 days ago

Hey how did you ever handle this problem. I’m asking because I had around 7500 fraudently taken while I was incarsarated. Proved the incarsarated period and was still denied. Odk what to do or who to talk to from here