Green Dot Bank complaint: Green dot not releasing my funds

Complaint from Ethana217 reported on 17 November 2020 about Green Dot Bank

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My complaint:

On July 23rd 2020 I recieved a direct deposit into my account. After reviewing my account my direct deposit was transferred into a closed account which my current card had replaced. Its been almost 4 months and i have yet to recieve the money back that is froze in a account i can no longer access. I have multiple talks with Greendot corporate and customer service. I have complied in everyway possible.

Suggested solution:

Green dot should look at both accounts they are connected to my social security number birthday and name number etc. Beings they moved it to a closed account they should return it to the original account it went to.

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