Complaint: dispute

on 30 October 2020 about Green Dot Bank in category Banks

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My complaint:

I file for a dispute on the 21st they only refund me back $78 but I’m still missing my stimulus check that I waited for 7 months now it’s gone my car got stolen and I reported it on the 21st they said they’re sending me a new card already but I’m still missing my money can you please help me with this situation

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Justified complaint?

Suggested solution:

Well this credit my money back to my my account that's what I'm trying to do but it did denied my dispute so they want me to file a new one I just don't know how to file for a new one

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