Green Dot Bank complaint: Customer service

Name: Customer service
Item: Green Dot Bank
Rating: 1
Author: Darien

Open 22 Aug 2020 177 views Banks

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Filed 22 Aug 2020 by Darien

Your customer service representative was not only rude but inconsiderate of my problem when I ask to speak to a supervisor she said there was no supervisors available and when I said that I need to speak to a supervisor when I repeated that she hung up on me

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Case details

Status: Open
Company: Green Dot Bank
Filed: 22 Aug 2020
Rating: 1/5
Desired resolution: I believe that the lady should be terminated
Problem: Representative rude, refused supervisor and hung up

Progress

Filed
Company notified
Company replied
Resolved

22 Aug 2020 Complaint filed and published
22 Aug 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

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