Complaint: Closing my account without my knowledge and holding on to my disability for two months.

on 23 May 2020 about Green Dot Bank in category Banks

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My complaint:

They locked my account for two months, I called numerous times trying to request another card so I could have access to pay my bills. They would never get in touch with me and I also feel they should pay for the late payments. I just found out from my disability retirement that they closed my account, which I was unaware. I needs my funds from them ASAP.

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Justified complaint?

Suggested solution:

Refund all of my money with late fees for all the bills I was unable to pay because of their 2-month hold and no contact about my account.

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10 months ago - We have posted a tweet about your new complaint about Green Dot Bank

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