Complaint: Closed Account

on 07 January 2021 about Green Dot Bank in category Banks

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My complaint:

They closed my account without warning
I didn’t even know it was closed until I found out a couple if days ago my stimulus was going to that card when I checked on the irs website where’s my payment. Then i called and they said my account was closed they didn’t even give me a year. Especially with all the unemployed people out here due to the virus you would think they would at least take that into consideration knowing alot of people was getting direct deposit they could have waited to see if people was getting their payment on those cards. Now im facing being homeless. Bills are over due and my children need clothes. Also couldn’t have a Christmas cause unemployed so that money really would have helped. Then I asked was they’re anyway we could reopen they was like no. Come to find out im not the only one dealing with this with this company. Its a prepaid card how can you close a prepaid card. I just really need my 1200 dollars bad to feed my family please?

0 0 votes
Justified complaint?

Suggested solution:

Atleast reopen people accounts with stimulus payments. People are in dire need of that money right now. You would think they would be understanding if it was them they would want someone to do the same. I have wrote my Senator of state cause this is not right at all.

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