Green Dot Bank complaint: Card not Received

Name: Card not Received
Item: Green Dot Bank
Rating: 1
Author: Delores49507

Open 8 Jun 2020 305 views Banks

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Filed 8 Jun 2020 by Delores49507

I ordered a Greendot card when I filed my tax return! I was supposed to be mailed out a card and never received it. My funds were loaded on this card and I cannot get anyone from Greendot on the phone without a card number.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 8 Jun 2020
Rating: 1/5
Desired resolution: Cancel my Accounts with Greendot and send me a check for my money that’s on the card!
Problem: Card never received, funds inaccessible
About: prepaid card

Progress

Filed
Company notified
Company replied
Resolved

8 Jun 2020 Complaint filed and published
8 Jun 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

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