Green Dot Bank complaint: CANNOT REACH A LIVE PERSON TO CANCEL MY CARD

Name: CANNOT REACH A LIVE PERSON TO CANCEL MY CARD
Item: Green Dot Bank
Rating: 1
Author: Cayla

Open 13 Nov 2020 244 views Banks

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Filed 13 Nov 2020 by Cayla

I’ve lost my card and since I do not have the numbers (and they have my personal information wrong in their system) they cannot pull up my account with the automated system and I CANT CANCEL MY LOST CARD!!!!

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Case details

Status: Open
Company: Green Dot Bank
Filed: 13 Nov 2020
Rating: 1/5
Desired resolution: Email me and give me a numbed of a live person to talk to so I can cancel my card.
Problem: Cannot reach a person to cancel lost card
About: lost debit card

Progress

Filed
Company notified
Company replied
Resolved

13 Nov 2020 Complaint filed and published
13 Nov 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

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Green Dot Bank complaint: CANNOT REACH A LIVE PERSON TO CANCEL MY CARD

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Wronged by Green Dot Bank too?
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Green Dot Bank complaint: CANNOT REACH A LIVE PERSON TO CANCEL MY CARD

Discussion

More Green Dot Bank complaints

Transactions disputes

Account closed

Locking card and not assisting in unlocking

Wronged by Green Dot Bank too?Make it sting!

Wronged by Green Dot Bank too?
Make it sting!