Green Dot Bank complaint: Bad policy to replace card

Name: Bad policy to replace card
Item: Green Dot Bank
Author: sherri

Open 15 Jul 2021 145 views Banks

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Filed 15 Jul 2021 by sherri

After waiting 3 weeks for my card I went to the website to get a card sent, I then went to my account and found they deducted $18 to ship me a new card. When I contacted them they said the fee was because I initiated getting another card sent.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 15 Jul 2021
Desired resolution: refund the $18
Problem: Charged fee for replacement card
About: replacement card
At stake: $18
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

15 Jul 2021 Complaint filed and published
15 Jul 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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