Complaint: Account dispute

on 14 January 2021 about Green Dot Bank in category Banks

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My complaint:

I received a card in November 2020 before the card was received and activated , the card was blocked by greendot Corporation directing metro submit verification documents I done so umpteen times but the account remains blocked and greendot is holding $948.05 of my money hostage ,wont answer calls, nor let me transfer to another account

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Justified complaint?

Suggested solution:

Close this card and send me check for 948.05

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