Green Dot Bank complaint: Account blocked over a week now
Filed 28 Aug 2020 by Christopher
I had a security block put on my account over a week ago. I have been calling the customer service line everyday. I keep getting told to I will get a call back from the corporate office to get the block removed. It’s been over the two business days and have not received a call. I was sent to four different people on one call today to be told I have to wait for or a call back. I have over $800 in the account and have no access to my money and bills have been returned. The incompetence I have experienced from the customer service line is very frustrating. I feel like they are giving me the run around and I might have to take legal action to unblock my account.
Report
Discussion
0 comments
No comments yet. Been through something similar with Green Dot Bank? Start the discussion above.
More Green Dot Bank complaints
View all 1,693Restriction on my account
Greendot placed a restriction on my account claiming suspicious activity. They requested an upload of my identification card to remove…
42728767
i have tryed so mean times to get me a replacement card sinces i have lost mine and my account…
They charged my monthly fee then shut down my card I had just added money to. And it had been used many times prior too.
They shut off my card right after taking their fees after I had added money .. the card was not…