Complaint: 500.00 Hard worked for

on 18 April 2021 about Green Dot Bank in category Banks

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My complaint:

i bought a Walmart Money Card and put 500.00 on it Its been a year now i dont know it never got put on the card but its in a checking account in Green Dot Bank i gave them the account and routing number ok all that oit was right but i had forgotten the email adress i used .So they told me it wasnt mine but i have the reciept where and when i bought the card i can prove im Brenda Cogley i have a license{ drivers} they refuse to give me my 500.00 back

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Justified complaint?

Suggested solution:

Ask to see reciept and my id

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