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Gopuff complaint: Monthly subscription charges

Open 89 views Supermarkets / Grocery Stores

Filed 14 May 2024 by Maria

I downloaded the Gopuff app and they automatically charged me a monthly subscription charge of £5.49 without my consent or any ation email. They have been withdrawing £5.49 without my permission. When i noticed the charges I immediately cancelled this subscription. Again no email or ation of this. When I asked them to refund me for the last 7 months they refused to saying we can’t refund you because you have cancelled your subscription. Then they stopped replying to my emails.

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