Goodwill Industries complaints
Goodwill Industries complaint: Selective rule enforcementmeandiscriminatory customer service
Filed 9 Nov 2022 by Aaron
Two days ago I found some early 20th century American currency and a booklet of early to mid-century pennies went to the register to purchase them they called a manager over and said sorry we can’t sell these to you we need to put these on the online store and then they changed their tone and said well we can’t sell American currency the same manager 2 days prior to that had sold me a piggy bank and told me congratulations what is their 20-25 change in there I said yeah he said how about I charge you 15 dollars for it I said that’d be great see the selective rule enforcement because they know that I found something about you and about a month ago I heard a different employee say Goodwill’s not in the business for you to make money off of the Goodwill and then she followed that up with saying we don’t like it knowing that you guys make money off stuff you find here we’re here to sell you cheap clothes and if you want good customer service go to McDonald’s they go through people’s carts to pick stuff out I know they have professional people go through the bins to find stuff of value before they open their doors and anything after that slipped through their fingers they can’t stand that I understand that selling guns drugs broken glass but it’s unconscionable so would location is the ugliest customer service I’ve ever encountered in my 40 years on this Earth I’m a former homeless person I’ve seen some ugly stuff and the attitudes for which this place is run it’s a mean hostile environment you could feel it when you walk in the door from the way they treat the local homeless population to the way they treat older people senior citizens
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