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Goodwill Industries complaint: I paid for an item on GOODWILLFINDS.COM and have received NO COMMUNICATION IN A MONTH.

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Filed 10 Nov 2022 by KEITH

My item number is GW00014497. I paid $515.00 for an item on the Goodwillfinds.com website on Oct 10th. i have written them three times asking about my item and requesting a refund and I haven’t heard from anyone in 30 days. I need a full refund.

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Discussion

2 comments

  1. April

    They did that to me multiple times...now, I just call my CC company, they'll take care of it! Or paypal will if you used that...easy to do. You had to use a card to pay.

    Reply

  2. A. Yamamoto

    I placed an order on 4/24/23, and today is 5/25/23. I have not received my order, but I have not been charged, either. My pending charge on my credit card was reversed to negative on 5/1 (without me prompting), and disappeared by 5/3. I have contacted goodwillfinds.com and the particular goodwill organization that's in possession of my item for the status of my order, to no avail.
    This info may help you:
    https://consumer.ftc.gov/consumer-alerts/2021/11/what-do-if-your-online-order-never-arrives-and-how-get-your-money-back

    Reply

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