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Goodwill Industries complaint: Rude manager

Open 52 views Non-Profit

Filed 21 Aug 2023 by Katlyn

My grandmother was at the goodwill on highway 66, and was speaking to my aunt. The manager came and asked her to leave as she was under the assumption she cut in line. This “manager” proceeded to threaten my 80 year old grandmother with calling the police. As someone who enjoys shopping at your stores this woman makes your business look extremely poor and has terrible customer service. I feel my grandmother deserves an apology from this woman as she did absolutely nothing wrong. Please reach back out as this situation was very upsetting.

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