Goodwill Industries complaints
Goodwill Industries complaint: Rude, Disrespectful ,Unprofessuonal and Threatening
Filed 22 Aug 2023 by Laletta
It started with items in a 50%markdown area they knew of with several other items on the same space around the 4 corner shelf. Was proceeding to pay for my items and asked did my items ring up at 50%. No not these because there not 50%. Ma’am there’s other items like these. On that shelf also at 50% well these aren’t. So I said ok but you have all this stuff there at 50% well not these there not summer items. Manager was called, rude from the time she walked up. I stated the same thing to her . She was on her phone and she told the young lady to ring the other items I had at 50% but not those. Again all this stuff was on that shelf! She said imma close this sale and just do the sale over and not that never looking and now your raising your time at me. I said “ You don’t have to be rude and raise your voice I’m not raising my voice. In her other raised voice, this how I talk and I don’t have to do this anyway. I’m clocked out and I’m just up cause she called. Ok but you don’t have to be rude ! Then I returned a rude voice and said now we both rude. I got a bit ugly, and I stated as a manger this your job , she said it wasn’t . I said because of you being nasty imma put majority of this back. And because you said it’s not needed. The young man that was working said the round up change is needed for people like him to have a job. So because your nasty and don’t need out these things back and thank her for that . Walked off talking trash and I complied after each comment being upset. She last turned and said n order to get respect you gotta give it. Nothing respectful in the way she carried herself that whole time. I let someone like her change how I handle myself in those minutes. Returned back to my norm after she was asked off. I did have to go back because I was charged for 16 items and only had 15 but that was handled by the guy manager with profession. Thanks! Walked outside and saw her and kept going. She was smoking a cigarette out by the front. She saw me waited til I came around in my vehicle and thumped her cigarette in my direction looking back and walked in the store. Now you tell me what kind of person you have working in your store to represent you guys. I got this item to offset the overcharge on my ticket.
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