Goodwill Industries complaints
Goodwill Industries complaint: Items with no price tag policy
Filed 1 Apr 2023 by Jessica
I visited the store today and was checking out my items which I have quite a few things. I had 2 items that did not have tags on them. The cashier informed me that the new policy was if we wanted the item the manager had to take the item to the back tag it hang it bag out on the rack and we had to go get it again if we still wanted it. This is completely absurd!!!! They were extremely busy and I was not about to wait on the manager to come get the items tag them and them put the back out, only for my to have to get back in line to pay for them. So just FYI you lost 2 sales because of this stupid policy. Someone needs to rethink this bc it’s ascinine and nobody is going to go through all that for any item. Please make this right…
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