Goodwill Industries complaints
Goodwill Industries complaint: Goodwill safety concerns
Filed 5 Aug 2023 by Meg
Location-
Goodwill Central Texas- Outlet South
This is the first time I come in here and was disrespectful not by the staff but by the manager. I was in line and customer behind me was speaking in Spanish firstly saying racial slurs to my boyfriend thinking I didn’t know Spanish. I spoke up and said please back up and give us some personal space. They were literally standing behind us an inch away. The lady kept being disrespectful and said I’m not moving. My bf moved the cart because it was literally touching his back and they wouldn’t move. Again, she spoke in Spanish and was being racist. I don’t take that. The manager came out asked what happened. I told him they weren’t giving us personal space and they need to follow COVID guidelines. He proceeded to say COVID isn’t real. So you’re not taking safety procedures? but you guys provide mask and hand sanitizer right? This goodwill should be reported due to not following the 6 feet rule. The lady was close enough to feel her breath.
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