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Goodwill Industries complaint: Assistant manager 32422

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Filed 24 Mar 2022 by Mia

I was in to drop donations. I drove up waited 5 mins. No one. Called the store. Woman was nice said they would be right out.

Then rude assistant manager came out as if I was a bother. Threw. Not set items aside and Rudely asked if I needed a tax slip. I was a manager for a Goodwill in Kentucky. This is definitely not the presence you want to show customers. This is not the first time she has been rude while I’ve been to this location. She always has a chip in her shoulder but this is the straw that broke the camels back.

I will no longer donate anything to Goodwill. I instead will take my items to Salvation Army. I’m a daily shopper (on lunch breaks) to this location. I think I will cease my visits.

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