Golden Chick complaint: Waited 30minutes for a order of rice

Name: Waited 30minutes for a order of rice
Item: Golden Chick
Author: Debra

Open 25 Feb 2021 207 views Fast Food / Delivery

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Filed 25 Feb 2021 by Debra

I was at the drive thru on 2 24 2021 around 3:00pm and I ordered the cajun rice and coleslaw and I had to wait 30 minutes or more to get my food there was only 1 car ahead of me I expressed my concerns to the manager and she just shrug me off like she really didn’t care this isn’t how you should do your customers!!!!!!

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Case details

Status: Open
Company: Golden Chick
Filed: 25 Feb 2021
Desired resolution: Teach your employees to treat your customers better and to value the customer time
Problem: Waited over 30 minutes at drive-thru
About: drive-thru order

Progress

Filed
Company notified
Company replied
Resolved

25 Feb 2021 Complaint filed and published
25 Feb 2021 Message from Bizzy: we notified Golden Chick about this complaint.

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