Golden Chick complaint: Waited 30minutes for a order of rice

Complaint from Mrs Dj reported on 25 February 2021 about Golden Chick

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My complaint:

I was at the drive thru on 2 24 2021 around 3:00pm and I ordered the cajun rice and coleslaw and I had to wait 30 minutes or more to get my food there was only 1 car ahead of me I expressed my concerns to the manager and she just shrug me off like she really didn’t care this isn’t how you should do your customers!!!!!!

Suggested solution:

Teach your employees to treat your customers better and to value the customer time

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