Golden Chick complaint: Training of Employees
Filed 2 Dec 2020 by Roger
On 113020 I visited the Golden Chick in Belton, TX. It was shortly after 6 PM. I went to the speaker for the drive up and ordered a 10 piece leg thigh box. I was told the total for my order was $12.98 and asked to proceed to the drive up window. When I got to the window, I gave the person my card. She ran it and completed the financial part of the transaction. It was at this point that she decided to tell me that there would be a 20 minute wait for my order. I told her to give me a refund, I should have been told that BEFORE my card was run.
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