GO2bank complaint: Refund issues

Name: Refund issues
Item: GO2bank
Rating: 1
Author: Cassie

Open 19 Aug 2023 79 views Banks

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Filed 19 Aug 2023 by Cassie

Bought as a gift card was never able to activate card, then when I spoke to customer service they said they had to refund me the money, had to pay $2.95 for the card but they would only refund me the money I put on the card and said they would issue me a check by mail in 2 weeks. Probably won’t see that money ever again!

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Case details

Status: Open
Company: GO2bank
Filed: 19 Aug 2023
Rating: 1/5
Desired resolution: They should refund the cost of the card as well, not my fault their card did not work
Problem: Card fee not refunded for faulty card
About: gift card
At stake: $2.95

Progress

Filed
Company notified
Company replied
Resolved

19 Aug 2023 Complaint filed and published
19 Aug 2023 Message from Bizzy: we notified GO2bank about this complaint.

See all 303 GO2bank complaints

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