GO2bank complaint: Prepaid debit card
Filed 28 Jul 2022 by Angela
Recently I loaded money onto my go2bank prepaid debit card that I didn’t realize wasn’t yet activated,I was told that when I tried to use the card. The problem with my trying to activate the card is the phone number for any verification isn’t available for me to receive a text, and the email address on file isn’t available for me to take care of this situation. I have been trying every day for over a week now to get some help and still haven’t. The account is closed so I can’t get into it and take care of this situation. There is only 23 dollars on the card but I would like to get my money back. Nobody seems to understand what I have been telling them because they keep saying to call customer service,I have many times and it’s not going good for me. Can you please tell me what I need to do so I can get back my money
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