GO2bank complaint: Account Closure
Filed 24 May 2023 by Frederick
A few months ago I had a secured credit account with GO2Bank my limit was $500 which was prepaid by me. When I asked the company to close the account they told me I had to pay the $500 back which is not how secured cards go. I took the $500 balance off the card so they can close the account opposed to having to refund a check. This is the second time I have done business with GO2Bank years ago and this is how I conducted business before and did not have this same problem. I just asked they close the account I do not owe them anything and they do not owe me anything. I have sent 2 letters to there corporate head quarters and I am frankly tired of this back and fourth with the company.
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