GO2bank complaint: Barcode to pick up money doesn’t work

These guys are full of scammers , seriously. I requested to have a barcode sent to me to pick up my money from Walmart…however, in order for me to receive the barcode…I have to click on a link(sent by them) in my email to open it up. Not only is there not a link included in the email, I generated my own barcode to pick up my money and it still wouldn’t work at the store. I went to 3 different Walmarts and all had the same issue. They put about a ticket on Wednesday …told me it would take 2 business days to fix my issue….tell me why my ticket is still open AND I still can’t access MY money. I have the available funds and I can’t even take out my own money…. There Customer service is a joke! I asked to speak to technical support they told “They don’t accept calls” what type of bank doesn’t have tech support?

These guys are crooks. One of the most scheming banks in the US. There is no way your money is safe and these guys. DO NOT JOIN