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Filed 6 Sep 2021 by Lorraine

Before my groceries were rung up, I asked the casher if they took personal checks. He said yes. After ringing up my grocery total of $118.60, they said it was declined because Telecheck could not approve it. I asked why and they did not know. I said if they did an ACH by running the routing number on. my check and account number it would go through. They said it required manager approval. Mike (manager) came to the register and was not ale to override. I am a regular customer and was inconvenienced over an hour shopping for groceries only to be declined at the register.

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