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Giant Food Stores complaint: Fraud and illegal prices on Giant apples and humiliating and embarrassing treatment by assistant manager named Vince

Open 264 views Supermarkets / Grocery Stores

Filed 30 Aug 2021 by Alexander

For 2 months straight, Giant was charging the same $4.99 price for it’s 3lb Fugi apples and it’s 5lb Fugi apples, but the 3lb apples were advertised at $3.29 and rang up at the register as $4.99. That is a fraud, false advertising, and illegal. I tried over and over several times a week for 2 months straight and the store managers did not fix it and said they would. They lied to me. And this assistant manager Vince embarrassed me and humiliated me in front of the produce department workers when I told him that I am on Social Security Disability and food stamps. I called corporate headquarters, filed a complaint with a very arrogant customer service agent and she lied to me because she said someone would contact me and they never did. As a result, I discontinued my business with that particular store including changing pharmacies. I personally will never purchase anything from Giant again. I only take my 79 year old disabled and handicapped Mother to another Giant store in Easton, Pa once a week so she can get salmon. We now do our food shopping at other grocery stores because of the incompetent, unprofessional, rude, nasty demeanor, and humiliation and embarrassment suffered by assistant manager Vince, and because of the extremely poor treatment I received by the corporate customer service woman who lied to me with a snippy, cocky, and arrogant tone.

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