Filed 4 Nov 2021 by Bob
They took my old garbage can and did not replace it
I email company and after a week received no call or email
I called and was questioned by the call taker on how I know they took my container Frustrated I asked to speak to supervisor and was told I’d be called back
Two later I called again and after being hung up in twice during transfer process got to a supervisor who apologized and assured me the route supervisor would get a van out there. Two days later I had to rebag some garbage because animals got into it. I called the supervisor back and she told me she made a call was done with this and that I was paid up until end of year plus no refunds
Here I am a week later still no garbage can
Not surprising as I spoke to my neighbors 10 of which left them due to customer service issues and 5 more leaving with me at end of the year. Plus the sun next door whose association is taking multiple complaints is considering a change as well. My one account isn’t important to them and maybe not the other 15 in my sub but when they lose that 100 and I’m sure more as this can’t be isolated incidents Maybe tgey will take notice
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