My complaint:
I had my account drop off every month, I don’t know what happen that they change the Web site or something, I called last week and paid all my full amount because I was behind. Today, I came home and they didn’t pick up my trash neither. What do I need to do?????? You stop services because not payment, I paid and you didn’t pick up my trash, this is not the first time it happen. I can have my trash here while I paid for the service. Please pick up my trash. Thanks!
Suggested solution:
Pick up my trash at the date you set on calendar please.
Yard waste not picked up Wednesday for second time in a month. It was put out by the curb Tuesday evening along with the garbage and recycle bin.