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GFL Environmental complaint: Driver damaged property.

Open 99 views Public Services

Filed 23 Jun 2022 by Marilyn

I am not a customer of GFL but on Monday, 62022, a GFL trash truck came extremely close to my property and ran over my trash can ($150 to replace). The driver stopped, remove the trash can from under his truck snd placed the trash can on my lawn. I will note that my trash can was against my curbing directly under my mailbox and was in no way in his lane of travel. In addition, this is a cul de sac! I followed the truck up to the next street and confronted the driver – at that point, an apology would have sufficed. The driver looked dumbfounded and denied the whole thing. Adding – I personally witnessed the event and also have Ring video. The truck number is 825042. I have filed other complaints with this company about the erratic driving and inattentiveness while driving. I immediately emailed the company and received no response. I called twice – each time on hold for 1 hour!!! No answer. I can’t believe a business is not properly staffed to take calls. I would like reimbursement of the damaged trash can.

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